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Page 11
Campus Review
October 22, 2012
Barton has strategically reorganized the
office and has significantly improved cus-
tomer service to students this past year.
“I am very honored to receive this award,”
she says. “The Lord has blessed me more
than I ever imagined, and I am most grate-
ful. I am also grateful to work with the
best Financial Aid team any director could
hope to lead. No matter how grand the
vision or creative the idea, if you are lead-
ing and no one is following you won’t get
very far. This team not only follows, they
support, encourage, and take that vision
and creativity to the next level.
“I also want to thank the administration
for making financial aid a priority. I know
a number of financial aid offices that lack
the staff and funding needed to do the job
well. Our administration has allowed us to
meet the basic requirements of the job and
then go beyond to offer that excellent cus-
tomer service.”
The HUB team that shares in the gold
award includes: team leader Shannon
Thomas, director, client support services;
Joyce Sandusky, assistant director of stu-
dent software support; John Wallom,
assistant director of virtual services, Steve
Wagner, assistant director of the service
counter; Sherry Paul, assistant director of
campus support; Chris Baldwin, client
communication manager; and Sundiata
Kita-Bradshaw, client support manager.
“Clayton State University was USG’s first
Laptop University, and for a decade has
continued to be a leader in the use of
Information Technology for teaching,
learning, and 21st Century Information
Technology skills,” notes Dr, John Bryan,
Clayton State Vice President for
Congratulations gold customer service recepients Pat Barton and The Hub!
Gold, cont’d. from p. 1
Gold, cont’d., p. 12